Service terms
Terms of consultation
The basis on which Scriptworkbase provides employment-continuity guidance.
1. Acceptance and provider
These terms apply when you request or purchase a consultation from Scriptworkbase, Level 6, 17 Schadowstraße, Düsseldorf 40212. A contract begins when we confirm the appointment and fee in writing. By confirming, you accept the version supplied with that confirmation.
2. Nature and scope
We provide informational preparation concerning maternity protection, parental leave and employment continuity. The confirmation states the format, duration and included written material. Unless expressly agreed, the service excludes legal advice, representation, employer contact, medical advice, benefit calculations and monitoring of statutory deadlines. You remain responsible for decisions and timely filings.
3. Client responsibilities
You must provide accurate relevant facts, attend at the agreed time and avoid sharing unnecessary sensitive data. Concealing a deadline or material dispute may make the consultation unsuitable.
4. Fees, cancellation and refunds
Fees are shown inclusive of VAT unless stated otherwise and are due by the date on the invoice. Cancellation, rescheduling, no-show and refund rules are set out in the refund policy, incorporated into these terms.
5. Intellectual property
Scriptworkbase retains copyright in its templates and general guidance materials. You may use your personal action note and marked-up draft for your own employment matter but may not sell, publish or distribute them as professional guidance.
6. Liability
We exercise reasonable care in delivering the agreed informational service. Liability for intent, gross negligence, injury to life, body or health, and mandatory statutory liability is unaffected. Otherwise, liability is limited, where legally permitted, to foreseeable loss caused by breach of an essential contractual duty. No outcome with an employer or authority is guaranteed.
7. Governing law and disputes
German law applies, excluding conflict-of-law rules, without removing mandatory consumer protections of your habitual residence. Statutory courts have jurisdiction. Consumers may use the EU online dispute platform only while it remains legally available; Scriptworkbase is neither obliged nor currently willing to participate in consumer arbitration unless required by law.
8. Contact and severability
Questions may be sent to info@scriptworkbase.digital. If one provision is invalid, the remaining provisions continue to apply; mandatory law replaces the invalid provision.